Customer Care Employee

HR-Consulting (www.search4staff.com), on behalf of its client, an international company, is looking for candidates to fill the position of:
Customer Care Employee
Responsibilities:

• Recording and filling in questionnaires received from customers. Guarantying that all the related information is properly saved;
• Providing administrative support to the Quality Assurance and Quality Control Managers
• Ensuring all complaints are properly understood,  recorded appropriately, followed up and replied in a timely manner;
• Distributing documents being part of the quality system;
• Keeping the list of existing documents up to date. 

Core Competences:

• Constructive spirit in approaching tasks;
• Ability to work without errors, in an efficient and structured way, paying attention to details;
• Ability to consider and respect deadlines, be in line with the forecast, set priorities;
• Ability to work autonomous; able to take care, without assistance, of a mission  which has been entrusted;
• Flexible and able to work in various fields and circumstances. 

Qualifications:

• Good level of English (written and fluent spoken). French language is a plus;
• Higher education ;
• Work experience of min. 6 months in similar position;
• Knowledge of Microsoft Office (Word, Excel, Pdf.reader);
• Ability to get involved in missions, tasks assigned according to specific needs;
• Show interest in the success and development of the company;Do the work with enthusiasm and energy.

 Offer:

•  Good salary ;
• Full social package;
•  A diverse and interesting work ;
• Attractive working conditions within an international team;
• Lunch tickets and delicious coffee.

To apply, please submit your CV to HR-Consulting e-mail: tv40@search4staff.com