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Detalii -
Post vacant

Post vacant

Client Service Representative

Codul postului vacant: CSR

HR-Consulting (www.search4staff.com) on behalf of his client, is looking for a highly professional candidate to fulfil the position of: 
 

Client Service Representative 

 
About the company:

International company, with a dynamic and fast-paced culture, promoting collaboration, professionalism, hard work and honesty; focused on acquisition, development, procurement, construction and long-term ownership of clean energy projects.
 
Your areas of responsibility:
  • Answer incoming phone calls, assign tasks to appropriate individuals and ensure every effort is made to effectively handle customer requests and complaints;
  • Provide technical support to customers;
  • Develop open and effective channel of communication with each client and communicate with different teams to resolve a problem;
  • Maintain database of standard customer complaints in CRM;
  • Work with key business groups to identify customer excellence and bring to light customer feedback and effectiveness;
  • Research and promote industry leading practices to create outstanding customer relations.  

Your qualifications:
  • College diploma or equivalent combination of relevant experience and education;
  • Minimum 3 years of customer service experience, preferably in a call center environment;
  • Experience in technical customer service – will be considered an advantage;
  • Proficient in the use of modern technology, especially computers;
  • Excellent knowledge of English (C1-C2);
  • Expert in Microsoft Excel and Word. 

Our offer:
  • International environment;
  • Work stability;
  • Personal and professional development;
  • Attractive salary (+ bonuses);
  • Annual trainings and instruction;
  • Flexible work schedule + modern office. 

Do you meet the requirements indicated above?
Then send your CV to elena.d@search4staff.com   
Remember to indicate the relevant vacancy code CSR in the subject line or resume.
For more information, please call: +373 60 422 844.

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