Customer Service Operator (logistic data processing)

Company:

Foreign company specialized in logistics and distribution services.

Job Description:

You will be working in a team, responsible for providing correct and important logistic information towards international clients.

Main tasks:

• Fulfill the needs of our customers, by servicing our customers in daily, weekly or monthly information and data,
• Process work instructions, containing all necessary information in order to fulfill administrative processes and management information related to our clients,
• Internal communication with subsidiaries from company all over the world,
• Communication with other customer service operators (written and by phone) in English on regular basis, in function of the specific needs.

There are 4 shifts available
- 09:00 - 18:00
- 16:00 - 01:00
- 07:00 - 16:00
- 22:00 - 06:00 I week/ 06:00-15:00 II week
You can apply for any of the shifts that suits you best!

The Offer:

• Challenging job with a lot of variety and future in a fast growing dynamic company with a friendly corporate culture,
• Competitive salary according to knowledge and experience,
• Official work contract, full social packet including: medical insurance, paid holidays etc.
• Tickets for taxi (late and night shifts)

Requirements:

• University Degree (preferably Economic background), students are welcomed to apply too,
• Excellent communication skills (written, spoken, listening) in Romanian and English; other languages are a benefit,
• Experience in customer service is a benefit,
• Experience in working with databases and therefore have analytical skills,
• Good computer skills - working with MS WORD, EXCEL is no issue.