HR-Consulting (www.search4staff.com), on behalf of its client, a well known company in creditation, is looking for candidates to fill the position of:
Operations Specialist
Responsible for:
Operations Specialist
Responsible for:
- Optimizing business operations
- Develop Improvement Plan(This plan can include things like updating computer software, implementing a new Web presence and adjusting customer service protocol.)
- Assisting in everyday problem solving with all CRM users.
- Updating all internal procedures according to the approved changes;
- Create, develop and maintain new projects and procedures needed for the business;
- Training and mentor lower level employees in business operations;
- Processing metrics and feedback from process users;
- English (speaking and writing) – upper intermediate
- Relevant technical education
- Skill in the analysis and re-engineering of systems, processes, and procedures
- Capability to work effectively and efficiently with minimal supervision
- Good communication, writing skills and teamwork
- Experience in high tech/IT customer support – advantage
- Working in an interesting environment and diverse groups of people
- Competitive salary, attractive benefits
- Professional development and career opportunities
- Modern office and equipment
- Friendly team